Enterprise Collection Management

Enterprise Collection Management (ECM)

UTIL360's integrated collection Management ensures timely collection of finances and automates receivables processes while integrating with the customers, to enable close collaboration with real-time access.

• Delinquencies

Create payment plans and installment agreements for those with delinquencies

• Ensure Timely Collections

• Minimize Risk

Increase operational efficiencies as Utility lowers the costs and minimizes the risk.

Simplify the Collection Process for Everyone

The collection process could be easily managed by the office and information could be collected throughout the stages of the collection process. Besides this, reports could also be provided on the collected information.

Easily access and manage collections data
Simplify processes and ensure efficient and consistent operations with built-in Workflow
Provide electronic payment importing for credit cards, mortgage companies, remittance processing, and more
Enable property owners to pay via credit and debit cards online with an integrated processing service.
Provide comprehensive reporting for collection activities, including daily collections, deposit reports, disbursements, adjustment audit trail, and more
Receive scheduled automated reports

Handle Delinquent Taxes with Ease

Easily process all delinquent property taxes and fees, and create a variety of payment plans and installment agreements.

Produce a delinquent roll to identify applicable properties and owners
Track properties that have a bankruptcy, foreclosure, or warrant.
Produce letters and installment payment notifications to taxpayers with payment plans

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